To cancel or change an appointment you must call our main office. The phone number is always listed on the top right hand corner of each web page. You must speak to a representative, please do not leave a message on our voice mail indicating the change. Any change to an appointment must be made within 24 hours of the scheduled date otherwise, a fee will be due. Valley Bob's strictly follows a one-on-one driving lesson policy so if you don't show our instructor will not have a student and they are still paid for their time.